Terms & Conditions

 

PURCHASING:

All online orders are handled by Pay Pal or Sage Pay, providing a high level of security. Simply browse our online shop and add any items you wish to buy into your shopping basket. After you have finished your selection, you will be asked to fill in a few required details in order to complete your order. This includes: name, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order. We also ask for your telephone number, which enables us to contact you if there is a problem with your order or with your delivery. We accept the following credit card/debit payments: Visa, Mastercard, and Solo.

 

RETURNS/REFUNDS:

We cannot provide a refund for correctly supplied food items unless they have been damaged in the post. We cannot be held responsible for orders, which are undelivered due to incomplete/incorrect addresses given by the customer or due to the customer not being available to receive shipment. If you are seeking a refund for any other reason, then please contact us and we will review the matter on a case-by-case basis.

 

CANCELLATIONS:

As our products are supplied fresh and produced to order, we regret that once an order has been paid for it is not possible to cancel it and refunds cannot be given. 

  

PRODUCT WEIGHTS:

All products are cut and packaged by us, so ensuring an exact weight is not always possible. However, we will always guarantee that the product weight, at time of packing, is no less than the weight ordered.

 

PHOTOGRAPHY:

The photography used on our website was taken on the premises of Lambton & Jackson in August 2014. All photographs are the copyright of Lambton & Jackson Ltd.

Latest news

2017-11-15 17:55:14

Lambton & Jackson Delivers Up Until December 21st Ahead of the Big Day

It's fair to say the festive season is upon us and to celebrate we have some absolutely fabulous news. Our exquisite smoked goodies can be delivered direct to your door right up until Thursday, December 21st.    

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2017-10-05 09:31:56

Master Smoker Sean Jackson Stars in 2017 Finals of the Young British Foodies

Well September proved to be quite a month. First our Maldon Deep smoked salmon won the smoked fish category in the annual Great British Food Awards. Then co-founder and master smoker Sean Jackson starred in the finals of the Young British Foodies.

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2017-10-05 08:51:46

Maldon Deep Smoked Salmon Leaps to Victory in Great British Food Awards

We're floating in a luxurious kiln on cloud nine right now. It might be some time before we come back down to earth. That's after our Maldon Deep smoked salmon overcame stiff opposition to win the smoked fish category in this year's Great British Food Awards.

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